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We do free returns within 7 days for Market place items and 15 days for Organic Solutions Stores items if defective, wrong, or counterfeit, requiring original packaging and tags; some categories (like certain fashion/health items, overseas products) are ineligible, and the process involves requesting a return via your account, selecting a pickup station, and dropping off the item promptly for a refund
We offers a 15-day return policy for defective, damaged, or incorrect items, along with manufacturer warranties (often 1 year) for specific products, particularly those from Organic Stores.
Customers can return items for free within this period, but warranty claims for repairs after 15 days must often be handled directly with the vendor or manufacturer.
